Advisory Operations Manager

About the role

KSM Advisory Operations Manager, Indianapolis, onsite full time; posted one week ago. Lead support team, improve processes, manage projects. Requires 5+ years in operations, process improvement, project management or professional services operations; prior direct people leadership; process documentation/SOPs. Salary not shown.

Requirements

• Bachelor degree in Business Administration, Operations, Management, or related field
• 5+ years operations, process improvement, project management, or professional services operations
• People management and direct reports
• Process documentation and SOP development
• Project and change management skills

What you'll do

• Lead Advisory Support Coordinator team and manage workload, coaching, performance
• Develop SOPs and operational standards
• Lead process improvement and measure effectiveness
• Manage cross-functional projects and implementation of new processes, technologies, and initiatives
• Create consistent engagement letter and client take-on processes

Where this was posted

• Hiring Cafe

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