Cloud Operations Engineer

About the role

Owns operational execution for cloud reseller and managed customers, emphasis on AWS public sector: onboarding, account transfers, billing, FinOps, SOPs, escalations.

Requirements

• Experience at a VAR, distributor or MSP
• Hands-on technical execution with AWS account transfers
• Customer-facing communication with public sector stakeholders
• Billing and reporting reconciliation

What you'll do

• Own cloud customer lifecycle from onboarding to offboarding
• Plan AWS payer and linked-account transfers
• Maintain SOPs and escalation paths
• Investigate billing and reporting issues

Where this was posted

• LinkedIn

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