Customer Operations Analyst I

About the role

Early-career on-site Customer Operations Analyst at ZT Systems in Secaucus. Manages orders, customer updates, accurate records, delivery risks, customer support, basic reporting and process improvement. Requires a related bachelor's or equivalent and 0-2 years relevant experience; Excel. Salary not posted.

Requirements

• bachelor's in business, supply chain, operations or related field, or equivalent experience
• 0-2 years customer service, operations, supply chain, logistics or related experience
• strong attention to detail
• Excel and Microsoft Office
• communication and problem solving

What you'll do

• process and track customer orders through delivery
• update customers on order status
• resolve order issues with internal teams
• monitor order backlog and delivery risks
• maintain customer and order records
• respond to customer inquiries
• generate basic operational reports
• support process improvements

Where this was posted

• LinkedIn

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