Customer Service Support ( remote)

About the role

We are hiring motivated and dependable Remote Customer Service Representatives to join our growing support team. You will assist customers, resolve inquiries, and ensure a positive and professional customer experience while working remotely. Key Responsibilities Handle customer inquiries via phone and chat Provide data about services, products, and policies Resolve issues in a timely and professional manner Document customer interactions accurately Escalate complex issues when needed Maintain professionalism and confidentiality Meet performance and customer satisfaction standards Qualification…

Requirements

• Strong communication and interpersonal skills
• Basic computer skills and ability to use online tools
• Problem-solving and multitasking abilities
• Reliable internet connection and quiet workspace
• Ability to work independently and stay organized

What you'll do

• Handle customer inquiries by phone and chat
• Provide information about services, products, and policies
• Resolve issues and document interactions
• Escalate complex issues
• Maintain confidentiality and meet customer satisfaction standards

Where this was posted

• Upwork

  last seen 2h ago
  View on Upwork