Customer Solutions Engineer, EMEA

About the role

Abnormal AI seeks a Customer Solutions Engineer (EMEA) in Technical Account Management to partner with CSMs on short-term technical engagements and platform optimization for email security customers.

Requirements

• 3+ years customer-facing technical role in enterprise SaaS or cybersecurity
• Strong triage judgment
• Manage multiple concurrent engagements
• Excellent communication

What you'll do

• Flexible technical resource partnering with CSMs
• Short-term project engagements
• Platform optimization and configuration reviews
• Document in CRM

Where this was posted

• We Work Remotely

  last seen 41m ago
  View on We Work Remotely