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Customer Success Manager at Bullhorn · Remote · JobPilot

Customer Success Manager

Bullhorn

$85,000-$105,000 base + bonus

United States (Remote)

Full-time

5+ years

Customer Success Strategic account management Escalation management Executive Business Reviews Cross-functional collaboration Technical acumen with SaaS platforms Global client relationship management

Apply on LinkedInSeen 2mo ago · first found Aug 18, 2026

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About the role

Bullhorn (recruiting/staffing SaaS) Customer Success Manager owning strategic health and governance for a portfolio of complex, high-value enterprise accounts.

Requirements

5-10+ years in Customer Success, Consulting, Professional Services or Support with large/enterprise clients
Strong technical acumen, strategic consulting, project management, communication skills
Technical proficiency across multi-product SaaS environments
Experience managing complex global client relationships across time zones
High emotional intelligence and executive presence

What you'll do

Serve as primary point of contact for complex, high-value customer portfolio
Create and execute Mutual Action Plans with customers
Own operational governance and facilitate client meetings/escalations
Act as central point of contact for support escalations and risk mitigation
Facilitate Operational and Executive Business Reviews

Where this was posted

LinkedIn
last seen 2mo ago
View on LinkedIn

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