Customer Success Manager

About the role

Customer Success Manager at DataGrail, an agentic data privacy platform. Own onboarding, adoption and retention for privacy, security and legal stakeholders. Remote-first.

Requirements

• Experience in customer success, onboarding, implementation or customer-facing SaaS roles
• Understanding of privacy operations, GDPR and CCPA
• Project management skills
• Build relationships with technical and business stakeholders

What you'll do

• Own customer journey from onboarding to retention
• Lead onboarding and implementation projects
• Monitor customer health and churn risk
• Partner cross-functionally with Product and Support

Where this was posted

• Indeed

  last seen 23m ago
  View on Indeed