Customer Success Manager, Global Selling PMO GSSC

About the role

Amazon Global Selling seeks a Customer Success Manager for its Shanghai team, owning seller experience for Amazon Warehousing & Distribution. Work includes seller research, Voice of Seller insights, product roadmap input, differentiated GTM, success metrics, enablement, and cross-functional execution. Requires project management, quantitative analysis, senior stakeholder influence, and English.

Requirements

• Strong project management
• Quantitative problem solving and data-driven recommendations
• Influence senior stakeholders
• English written and verbal communication
• Logistics/e-commerce/retail/advertising experience preferred
• Global cross-functional experience preferred

What you'll do

• Research seller experience and needs
• Synthesize seller feedback into business requirements
• Influence product roadmaps and policy improvements
• Develop GTM strategies and seller success metrics
• Create enablement tools and training
• Drive cross-functional programs

Where this was posted

• LinkedIn

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