Ecommerce Account Manager

About the role

Remote EMEA account manager role at a Shopify performance agency. Own several DTC client relationships and delivery plans, coordinate designers/developers, communicate with clients, manage deadlines and commercials, and make some direct Shopify changes. $2,500–$3,000/month. Hands-on Shopify and excellent written English are must-haves.

Requirements

• Hands-on Shopify experience is the most important requirement
• E-commerce account management at an agency or DTC brand
• Run delivery with designers and developers
• Excellent written English
• Manage multiple clients and urgent requests
• Commercial confidence about estimates and overage

What you'll do

• Own relationships and delivery plans for several e-commerce clients
• Brief designers and developers and keep work on time and within estimates
• Communicate proactively with clients
• Manage pod priorities and unblock team members
• Handle commercial conversations
• Perform hands-on Shopify product and discount updates
• Identify retention risks and growth opportunities

Where this was posted

• LinkedIn

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