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Enterprise Support Engineer at PlanetScale · Remote · JobPilot

Enterprise Support Engineer

PlanetScale

US $120,000 - $200,000

Anywhere in the World

Full-time

Remote

PostgreSQL MySQL Vitess Kubernetes Database performance tuning Troubleshooting Customer support AWS GCP Azure Python Go Monitoring Observability

Apply on We Work RemotelySeen 2h ago · first found Oct 20, 2026

About the role

Enterprise support engineer for PlanetScale Postgres and Vitess platform; debugging, customer-facing, on-call.

Requirements

Experience supporting production databases at scale
Database internals and performance tuning for PostgreSQL and MySQL
Working knowledge of Kubernetes
Strong customer communication

What you'll do

Handle enterprise support requests
Be customer-facing SME
Escalate product gaps
On-call rotation

Where this was posted

We Work Remotely
last seen 2h ago
View on We Work Remotely

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