Fraud Agent

About the role

Remote Phoenix fraud operations role investigating transactions, chargebacks, disputes, fraud trends, and marketplace risk. Requires one to five years of relevant customer service, fraud, UX, or fulfillment experience.

Requirements

• Weekend and holiday availability
• 1-5 years in customer service, fraud operations, user experience, or fulfillment
• Phoenix commuting distance
• Organization and attention to detail
• Experience with social media, delivery, marketplaces, vendors, payment processors, or fraud operations

What you'll do

• Review potential fraud sources
• Investigate transactions and chargebacks
• Identify fraud trends
• Respond to customer fraud inquiries
• Develop long-term fraud mitigation solutions
• Meet service-level agreements

Where this was posted

• Indeed

  last seen 2mo ago
  View on Indeed