Fraud Agent

Whatnot

Remote

Remote in Phoenix, Arizona

Full-time

$24.04-$28.85 per hour

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Skills

Fraud Investigation Fraud Prevention Transaction Review Chargebacks Dispute Resolution Fraud Trend Analysis Customer Service E-commerce Marketplace Operations Payment Processors Zendesk Process Improvement Risk Mitigation

About the role

Remote Phoenix fraud operations role investigating transactions, chargebacks, disputes, fraud trends, and marketplace risk. Requires one to five years of relevant customer service, fraud, UX, or fulfillment experience.

Requirements

Weekend and holiday availability
1-5 years in customer service, fraud operations, user experience, or fulfillment
Phoenix commuting distance
Organization and attention to detail
Experience with social media, delivery, marketplaces, vendors, payment processors, or fraud operations

What you'll do

Review potential fraud sources
Investigate transactions and chargebacks
Identify fraud trends
Respond to customer fraud inquiries
Develop long-term fraud mitigation solutions
Meet service-level agreements

Where this was posted

indeed.com
https://indeed.com/viewjob?jk=074e8c9bf648faa15d ago

Seen 5d ago · first found Aug 20, 2026