Head of Delivery Excellence - Platform Operations and Service Assurance

About the role

Hansen Technologies: Public Australian software and services provider helping energy, utilities, and communications companies manage products, billing, and customers.

Requirements

• Proven experience in platform operations, service assurance, and reliability management; experience leading incident response and support teams; knowledge of Dynatrace; understanding of AWS, databases, infrastructure, networking, and enterprise applications; experience with service governance, audit…

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