About the role

As Head of Operations for Southwark Council's new Digital and Resident Experience department, you'll build and lead a multidisciplinary operations team covering cloud, network, infrastructure, service desk and end user computing, own the operational technology budget, and lead supplier/MSP performance.

Requirements

• strong track record leading technology operations in a large, complex organisation, ideally local government/public sector
• strong working knowledge of ITSM principles and modern technology platforms
• experience managing significant budgets, supplier relationships and workforce planning
• passion for developing people and building inclusive teams

What you'll do

• build and lead a multidisciplinary operations team within Digital and Resident Experience
• lead delivery of technology operations across cloud, networks, infrastructure, end user computing
• lead IT service delivery functions including the Service Desk
• maintain and test service continuity, disaster recovery and major incident response
• own the operational technology budget and manage supplier/MSP performance

Where this was posted

• linkedin.com
  https://linkedin.com/jobs/view/44677159411h ago