About the role

Sydney-area hybrid Implementation Consultant for B2B recruitment and labour-hire software. Owns onboarding, configuration, training, support, adoption, client relationships, requirements translation, and product feedback. Requires prior B2B SaaS implementation, onboarding, or customer success.

Requirements

• Implementation, onboarding, or customer success for B2B software
• Translate non-technical workflows into configuration
• Clear communication and training
• Manage multiple rollouts
• Recruitment or workforce tech preferred

What you'll do

• Own post-sale onboarding through ongoing support
• Configure ZREC to client workflows
• Deliver user training
• Troubleshoot issues
• Feed client insights into product roadmap
• Monitor and improve adoption

Where this was posted

• linkedin.com
  https://linkedin.com/jobs/view/44422970352mo ago