Implementation Specialist I (Futura)

About the role

Atlanta hybrid Implementation Specialist I for NISC Futura Flex utility software. Posting requests 1-2 years of client-facing implementation experience; utility industry experience is a plus. Core work includes customer discovery, workflow configuration, deployments, training, support handoffs, product testing and demos.

Requirements

• Bachelor degree or equivalent professional experience
• 1-2 years implementation experience preferred
• Oracle and/or SQL data analysis
• Customer service and project management

What you'll do

• Coordinate customer kickoff, configuration, deployment and training
• Map customer workflows to software configuration
• Troubleshoot setup and integration issues
• Train customers and staff
• Conduct beta tests, demos and presentations

Where this was posted

• LinkedIn

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