Information Technology Support Specialist

About the role

IT Support Specialist at Capstone IT Services (MSP) in Palm Beach Gardens FL. $18-24/hr full-time onsite role. Requires 2+ yrs Help Desk & Desktop support. Skills: Windows, O365, networking, cybersecurity, ConnectWise. Benefits: healthcare, 401K, PTO, cert funding. Entry level seniority.

Requirements

• Minimum 2 years in IT Support role (Help Desk & Desktop)
• Excellent customer service skills (spoken and written)
• Strong troubleshooting skills: Windows Workstations, Windows Servers, Office 365, Office 2013+, Firewall/router, Cyber-Security, Data Backup/Recovery, Printers
• Onsite at Palm Beach Gardens, FL office required

What you'll do

• First line of critical support for clients
• Handle service tickets for hardware and software issues
• Manage calls and documentation via ConnectWise platform
• Set up O365 accounts, upgrade hardware, virus removal, user account management

Where this was posted

• LinkedIn

  last seen 22m ago
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