IT Assistant

About the role

Individual IT Assistant posting on Trabajo, opened 6 Nov 2026 with Apply button; Ankara onsite. Description explicitly supports internal users, entry-level 0–2 years with internships accepted, hardware/software/helpdesk and user account support. No customer or field work or English requirement is stated.

Requirements

• Associate or bachelor degree in Computer Science, IT, MIS or related field
• 0–2 years IT support/helpdesk experience; internships accepted
• Familiarity with Windows and MS Office 365
• Basic hardware/software troubleshooting
• Understanding of Active Directory, Azure AD and networking
• Strong communication and problem-solving skills; team-oriented and eager to learn
• ERP/CRM or ITIL exposure is a plus

What you'll do

• Receive and log support requests from internal users
• Troubleshoot basic hardware and software issues
• Provide remote support via tools such as TeamViewer or AnyDesk
• Install and update basic user software
• Assist user account management in Active Directory or Azure AD
• Track IT assets and set up hardware for new employees
• Document support and escalate complex cases

Where this was posted

• trabajo.org

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