IT Helpdesk Technician

About the role

Helpdesk Technician at healthcare software company. Remote. Support macOS and Windows. Google Workspace, M365, Slack, Zoom.

Requirements

• Experience with macOS and Windows devices
• SaaS application support
• IT helpdesk experience preferred

What you'll do

• Tier 1 helpdesk support via tickets and chat
• Troubleshoot hardware, software, account, SaaS issues
• Employee onboarding and offboarding device/account tasks
• Laptop provisioning and device management

Where this was posted

• LinkedIn

  last seen 2h ago
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