IT Service Desk Technician

About the role

Engineer I, IT User Support at Ultra Clean Technology (Austin, TX). Provides responsive technical support and IT services, troubleshoots issues, manages user accounts/endpoint devices, supports network infrastructure, and administers badge access/CCTV/timekeeping systems.

Requirements

• Bachelors degree or equivalent experience in computer science or related field
• ITIL v4 Foundation, CompTIA A+, Microsoft Fundamentals, MD-102 preferred
• 3+ years of experience
• Microsoft Office 365, Windows 10/11, Server OS experience
• Desktop/laptop hardware experience
• Knowledge of Active Directory, LANs, Data Backup, Print Server
• Ability to work in cleanroom environment, walk and carry equipment

What you'll do

• Provide technical support to local and global users
• Troubleshoot hardware/software/network issues
• Install and maintain hardware and software
• Manage user accounts across systems
• Support LAN/WAN and network infrastructure
• Manage badge access, CCTV, and timekeeping systems
• Vendor management and IT project support

Where this was posted

• LinkedIn

  last seen 2mo ago
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