About the role

Greenhouse is transforming Corporate IT from a legacy service desk into an AI-native engineering team. Manager will lead IT engineering org across US/EMEA, owning identity, endpoint mgmt, SaaS governance, and security controls, and architecting an AI-first operating model.

Requirements

• 5+ years in systems engineering, including 2+ years of management experience in distributed environments
• Expertise in Okta: lifecycle automation, SSO, SCIM, role-based access design
• Hands-on Apple device management with Jamf Pro: zero-touch deployment and automated compliance reporting
• Proven history of shipping production automation and agentic systems
• Extensive SaaS governance experience including integration management and cost optimization
• Familiarity with SOC 2 or ISO 27001 audit cycles
• Strong engineering judgment on AI: workflow orchestration, prompt design, observability
• Applicants must be legally eligible to work in the United Kingdom as of the start date chosen by the Company

What you'll do

• Mentor and scale the IT engineering organization across US and EMEA time zones
• Architect an AI-first operating model, ticket-based support to proactive agent-driven remediation
• Deliver end-to-end lifecycle automation, zero-touch provisioning and deprovisioning
• Manage internal tech stack including Okta and Jamf Pro as programmable infrastructure