Manager Process and Product Operations

About the role

MISO Manager of Process and Product Operations in Carmel; posted two days ago; onsite, full time; $154,000-$179,000. Builds product operations through governance, process improvement, performance measurement, reporting, automation, and executive insights. Requires 6+ years in product/business operations or process improvement and supports Agile/product delivery, dashboards, workflow automation, Jira or related tools. No product strategy, product ownership, or backlog-management responsibility.

Requirements

• Bachelor or Master degree in business, information systems, engineering, computer science, operations, or related field
• 6+ years in Product Operations, business operations, process improvement, operational excellence, technical program management, or related discipline
• Process mapping, workflow optimization, root cause analysis, measurable continuous improvement
• Operational metrics, dashboards, reporting frameworks, governance
• Agile and product-delivery practices
• Workflow automation and tools such as Jira, Confluence, Azure DevOps, Power BI, ServiceNow, Productboard, or Aha!

What you'll do

• Build Product Operations function and establish governance model
• Partner on intake, prioritization, planning, execution and release readiness
• Define operational measures and reporting
• Build dashboards, scorecards and executive reporting
• Analyze bottlenecks and trends
• Map processes and lead improvement using Lean, value stream, root cause, and measurement
• Identify workflow automation opportunities
• Influence cross-functional teams

Where this was posted

• Hiring Cafe

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