Operations Manager

About the role

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Requirements

• 2-3 years operations management experience
• 3-4 years customer service experience
• must pass background check
• CPR certification within 30 days of hire

What you'll do

• Lead the Service team and create a fun, member-focused atmosphere
• Hire, train, schedule, and supervise staff (front desk, kids club, janitorial)
• Address member concerns and resolve issues promptly
• Ensure health/safety compliance and facility cleanliness
• Partner with Sales, Fitness, Facilities, Marketing teams
• Monitor and order inventory

Where this was posted

• LinkedIn

  last seen 2mo ago
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