Service Desk Analyst

About the role

Remote day shift Service Desk Analyst, Level 1/1.5 enterprise IT support using ServiceNow, Windows, MS Office. Healthcare/hospital Service Desk experience strongly preferred. Contract to permanent, 24/7 environment, must provide own equipment.

Requirements

• Level 1/1.5 enterprise IT support
• Healthcare/hospital Service Desk experience strongly preferred
• Approximately 1+ year relevant experience
• Must provide own computer/laptop, monitor, headset, home internet

What you'll do

• Password resets
• Ticket triage/escalation
• SLA management
• 24/7 Service Desk shift rotation

Where this was posted

• LinkedIn

  last seen 2mo ago
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