Service Desk Technician II

About the role

MSP Service Desk role in Miami-Fort Lauderdale. Remote with occasional local client site visits. 2-3+ years IT support experience required.

Requirements

• 2-3+ years MSP or IT support experience
• Windows Server admin
• M365 administration
• Networking fundamentals
• AD tasks

What you'll do

• Resolve escalated tickets from Level 1
• Troubleshoot Windows OS, M365, email, remote access
• Active Directory tasks
• Support users with RDP/VPN/MFA
• Deploy and configure workstation hardware

Where this was posted

• LinkedIn

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