SMB, Customer Success Manager at DeleteMe · Remote · JobPilot

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SMB, Customer Success Manager at DeleteMe · Remote · JobPilot

SMB, Customer Success Manager

DeleteMe

Remote

2+ years

United States (Remote)

Full-time

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Skills

Customer Success Account Management Customer retention Renewal management Billing/subscription coordination Salesforce Upsell coordination

About the role

DeleteMe (privacy protection SaaS) SMB Customer Success Manager focused on renewal, billing coordination, and retention for SMB accounts.

Requirements

Extensive experience in customer-facing roles
Outstanding communication and presentation skills
Self-motivated, results-driven, comfortable working independently and remotely
Salesforce experience
Collaborative and team-oriented

What you'll do

Engage customers near renewal to reduce churn and ensure smooth renewal/billing
Maintain Salesforce records for data cleanliness
Coordinate with CSMs, Sales, Finance on upsell, contracts, and invoices
Assist with SMB customer offboarding

Where this was posted

linkedin.com
https://linkedin.com/jobs/view/44400536248d ago

Seen 8d ago · first found Aug 18, 2026