About the role

2nd Level Software Support Engineer at PVA TePla OKOS (nondestructive testing solutions: ultrasound immersion testing, scanning acoustic microscopy for semiconductor, aerospace, steel, automotive). Full-time, on-site in the Portland, Oregon metropolitan area. Technical escalation point between the 1st Level Service Desk, Field Service Engineers, customers, and the software development team. Reviews system logs, interprets error messages, reads C# source code, documents root causes in Jira, escalates to development. Requires 5+ years in technical service/software support/development, solid C#,…