Solutions Engineer - Enterprise - Mixed Industries

About the role

Talkdesk enterprise Solutions Engineer selling customer experience/contact center automation. Runs discovery, demos, solution design, pilots/POCs, RFPs, and value conversations. Requires 5+ years as a Solutions Engineer in software, VoIP/telecom, or contact centers and bilingual French; CCaaS/UCaaS knowledge preferred.

Requirements

• B.S. CS, Software Engineering, MIS or equivalent
• 5+ years Solutions Engineer in software, VoIP/telecommunications, or contact centers
• Bilingual in French
• Experience selling to commercial or enterprise customers
• Strong demos and technical problem solving

What you'll do

• Research prospect needs and conduct discovery
• Design and present Talkdesk solutions
• Manage customer pilots and POCs
• Assist with SOWs and RFP responses
• Share customer feedback with product and engineering

Where this was posted

• LinkedIn

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