Supervisor - Sales & Customer Service Ambassador

About the role

Supervisor role over Patient Ambassadors at Sono Bello - explicitly requires Nevada residency despite Remote tag.

Requirements

• Applicants must reside in the state of Nevada to be considered
• Experience supervising a team of at least five members

What you'll do

• Manage a group of Patient Ambassadors, evaluating performance and offering feedback
• Supervise, monitor, evaluate Patient Ambassador performance against quality benchmarks
• Compile and present monthly, quarterly, and yearly performance reports
• Manage attendance documentation and approve timecards for payroll
• Regularly conduct coaching sessions with team members
• Manage daily operations of the contact center including taking on Patient Ambassador duties (inbound/outbound calls, consultations)

Where this was posted

• LinkedIn

  last seen 2mo ago
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