Technical Program Manager

About the role

Full first-party Decagon Ashby posting read, including conversational-AI enterprise deployments, customer implementation delivery, cross-functional program operations, NYC fully in-office work, $160,000-$200,000 base salary, and 4-6+ years.

Requirements

• 4-6+ years as a technical program manager or in product or engineering operations
• Direct ownership of complex enterprise deployments or large-scale internal cross-functional initiatives
• Track record running high-stakes customer implementations or strategic feature builds
• Ability to drive programs without direct authority
• Structured approach to ambiguity, scope, dependencies, and blockers
• Technical fluency with engineering teams and technical-business translation
• Exceptional written and verbal communication
• New York City fully in-office work
• Base salary of $160,000-$200,000

What you'll do

• Own delivery of complex customer deployments
• Drive operational excellence and program management for enterprise implementations
• Align scope, sequence dependencies, manage risk, and protect handoffs and milestones
• Translate customer requirements and feedback into structured program plans
• Prioritize customer asks with GTM and Product against delivery roadmaps
• Drive model lifecycle, security, compliance, and certification programs
• Hold cross-functional workstreams accountable without direct authority
• Continuously improve internal operational and functional excellence

Where this was posted

• Other boards

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