Technical Setup Specialist

About the role

Own the technical onboarding journey for new B2B SaaS customers from kickoff through configuration, integration, testing, and go-live. Combines customer communication, technical troubleshooting, system configuration, and project coordination.

Requirements

• 2+ years experience in technical onboarding, software implementation, project management, or IT support
• Strong understanding of software configuration, APIs, integrations
• Familiarity with dealership management systems is a plus
• Legally authorized to work in the US; visa sponsorship not provided

What you'll do

• Primary point of contact for new customers during technical implementation
• Lead kickoff calls and establish timelines
• Configure and connect DMS and scheduling tool integrations
• Troubleshoot integration issues
• Document setup procedures
• Handoff to Customer Success

Where this was posted

• LinkedIn

  last seen 2mo ago
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