Technical Support Engineering Intern - Summer 2027

About the role

Verkada Technical Support Engineering Intern, Summer 2027, San Mateo, CA. 40-hour in-person internship assisting enterprise clients on cloud-managed IoT platform. Troubleshoot network, hardware and software issues; advise on system design/integration; communicate technical concepts; own issue resolution; partner with engineering/product to test devices and find bugs; write knowledge-base articles. Requires third/fourth-year bachelor student in Networking, Telecom, Systems Administration, IT, CS, CE, Cybersecurity or related; coursework in networking, Linux and systems; strong communication/tea…

Requirements

• Third or fourth-year bachelor degree student in related technical field
• Coursework in computer networking, Linux, and computer systems
• Available for full-time in-person Summer 2027 in San Mateo
• Strong problem solving, detail, communication and teamwork

What you'll do

• Troubleshoot network, hardware and software issues
• Advise customers on system design and integration
• Explain technical issues via phone, chat and email
• Own customer issues through resolution
• Work with engineering/product to test devices and find bugs
• Write knowledge base content

Where this was posted

• LinkedIn

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