About the role

Technology Support Director role in JPMorganChase Infrastructure Platforms Client Solutions - owns incident/problem/change governance, root-cause investigations and technology risk management, closely aligned to candidate major-incident-command and PIR/RCA background.

Requirements

• Advise on complex cross-domain incident, problem and change management challenges
• Use observability/monitoring to analyse recurring or cross-domain issues
• Establish governance standards for AI-assisted support workflows

What you'll do

• Lead technical investigations into significant/recurring/cross-domain issues
• Advise on operational resilience across Infrastructure Platforms
• Set governance for AI-assisted incident/problem/change workflows

Where this was posted

• linkedin.com
  https://linkedin.com/jobs/view/44660651841h ago