About the role

As a Temporary Team Lead working remotely in United States, you'll motivate your team to meet TTEC and client metric performance goals, coach associates, handle customer escalations, and support outage processes. Associate degree or equivalent experience required.

Requirements

• Associate degree, technical school, or equivalent work experience
• Time management skills
• Empathetic leadership
• Comfortable with computer systems

What you'll do

• Coach associates to meet company/client goals
• Manage attendance and payroll administrative tasks
• Motivate and mentor team with coaching and feedback
• Handle customer escalations and technology troubleshooting
• Support outage processes

Where this was posted

• linkedin.com
  https://linkedin.com/jobs/view/443167468312d ago