Tier I Technician

About the role

Tier I Help Desk Technician for DMI Managed Mobility Services. Listed as Remote on LinkedIn but description says Contact Center in Sharonville OH - location unclear.

Requirements

• High school diploma
• 1-2 years customer service/tech support preferred

What you'll do

• Provide first-level technical support via phone, chat, email
• Troubleshoot mobile device and connectivity issues
• Create and manage tickets in ServiceNow
• Process MACD requests

Where this was posted

• LinkedIn

  last seen 2mo ago
  View on LinkedIn