Tier I Technician

DMI

Remote

United States (Remote / conflicting)

Full-time

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Skills

mobile device support ServiceNow help desk customer service iOS Android contact center

About the role

Tier I Help Desk Technician for DMI Managed Mobility Services. Listed as Remote on LinkedIn but description says Contact Center in Sharonville OH - location unclear.

Requirements

High school diploma
1-2 years customer service/tech support preferred

What you'll do

Provide first-level technical support via phone, chat, email
Troubleshoot mobile device and connectivity issues
Create and manage tickets in ServiceNow
Process MACD requests

Where this was posted

linkedin.com
https://linkedin.com/jobs/view/445534777416h ago

Seen 16h ago · first found Aug 20, 2026