Chireno, Texas
Team Leader at Etech Global Services who turns frontline agent teams into steady, high performers. I pair real technical roots — IT support, data management, and systems troubleshooting — with the coaching instinct to move people's numbers in the right direction. Google-certified in Technical Support Fundamentals and already working at the field's edge: training large language models and putting generative AI to work in day-to-day operations. I also code — HTML, SQL, C#, C++, Visual Basic, and PHP — a foundation that lets me pick up new tools quickly when a role calls for it.
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