London, ON, Canada
Three years of continuous frontline customer work at Real Canadian Superstore, 40 to 60 interactions a shift, overlapping six months of B2B business development at Uobo.ca and two years of client-facing automation delivery. The B2B portion is those six months, said plainly rather than blended into a larger number. The less common half of the profile: a graduate certificate in software and information systems testing with a completed co-op, plus production experience building the internal tooling support and success teams run on. When a customer says a dashboard number looks wrong, that becomes a reproduction and a written defect report rather than a forwarded ticket.
Built with JobPilot · see the trending leaderboard