Hands-on technical professional with over a year of computer repair experience, project-based home renovation and flooring experience, and customer operations leadership. Holds a B.B.A. in Management Information Systems and diagnoses hardware and software issues, disassembles and repairs equipment, configures Windows systems, uses hand and power tools, and completes functional and quality checks. Known for explaining technical information clearly, documenting work, following safety procedures, and taking ownership with minimal supervision.
Laptop and desktop diagnostics
Windows 10/11 troubleshooting
device disassembly and reassembly
component replacement
drivers and updates
peripherals
equipment setup and functional testing
Hand, power, and precision repair tools
room and area measurement
layout interpretation
tile cutting and placement
mortar and material preparation
post-work inspection
Accurate work documentation and field reporting
quality checks
equipment and material accountability
safe material handling
organized job sites
partner or independent work
prepared for residential energy-efficiency installations
Customer education and issue resolution
clear written and verbal communication
personal vehicle available
extensive professional vehicle handling
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