Application Support Engineer

About the role

Long-term contract Application Support Engineer role in Raleigh, NC (3 days/week in office). Must-have: ServiceNow or another ticketing system, production support experience. Seeking 1 to 3 years total experience only. Needs some application support experience, knowledge of a programming language and SDLC, ability to work shifts / on-call outside US business hours, and fast incident triage and routing.

Requirements

• 1 to 3 years of total experience only
• Some experience doing application support
• Knowledge of some programming language and SDLC
• Experience with ServiceNow
• Computer science graduate preferred
• Ability to work in shifts and/or be on call outside US business hours
• Ability to quickly triage and react to incoming incidents and route to appropriate party
• Must have experience with production support

What you'll do

• Provide application support as part of the Application Support Team
• Triage and react to incoming incidents, route to appropriate party
• Work in shifts / on call outside US business hours

Where this was posted

• Indeed

  last seen 2mo ago
  View on Indeed