Associate Solutions Engineer | Healthcare

About the role

EliseAI provides AI software for housing and healthcare. Associate Solutions Engineer role in the Technical Solutions & Support team; handles customer configurations and EHR/PMS integrations, investigates product issues with SQL and logs. Requires 0–3 years and CS/technical proficiency; New York, NY, on-site five days weekly.

Requirements

• 0–3 years of experience in a similar role or field
• Technical proficiency such as a computer science degree, bootcamp certificate, or relevant work experience
• Clear technical communication
• Problem-solving in ambiguous situations
• Willingness to work in person five days per week

What you'll do

• Understand client configurations, EHR/PMS integrations, and operational workflows
• Communicate with clients to understand and resolve technical issues
• Troubleshoot using SQL queries, logs, and other data sources
• Document and reproduce issues and share fixes with clients

Where this was posted

• LinkedIn

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