Client Onboarding & Operations Associate

About the role

Own end-to-end onboarding and deployment of Twin programs for self-insured employers and ASOs; project management, data file exchange, cross-functional coordination.

Requirements

• 2-5 years onboarding and customer-facing experience
• 2-5 years health tech client onboarding and project management
• Experience with health benefits/health plans
• Work with technical/data partners on file specs and testing
• Strong project management

What you'll do

• Onboard programs end-to-end for employer clients
• Lead discovery sessions
• Set up and test customer instances
• Train customers
• Manage cross-functional teams and escalations

Where this was posted

• LinkedIn

  last seen 3h ago
  View on LinkedIn