Customer Success Manager

About the role

First US hire in Customer Adoption & Support: onboarding and training social workers and clinicians on AI note-taking tools, building enablement playbook, travel to customer sites.

Requirements

• Empathetic clear communicator
• Calm under pressure balancing support and training
• Builder comfortable with ambiguity
• Travel to customer sites across US

What you'll do

• Lead onboarding sessions
• Deliver virtual and in-person training
• Create help content and guides
• Share user feedback with Product and Engineering

Where this was posted

• LinkedIn

  last seen 3h ago
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