Delivery Operations Associate

About the role

Delivery Operations Associate provides support and coordination across high-volume, repeatable integration workflows, handling customer inquiries via Customer Operations inbox and PDMP implementations. Remote-first, full-time.

Requirements

• Experience in administrative, project coordination, or operations role
• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication
• Attention to detail
• Manage multiple priorities
• Ability to travel periodically

What you'll do

• Support escalations for Delivery Operations workflows
• Execute integration processes
• Analyze operational issues and root causes
• Update documentation and SOPs
• Partner with Engineering, Product, Customer Operations
• Support Salesforce, Jira, Cloud Coach workflows
• Contribute to automation and AI enhancements

Where this was posted

• Indeed

  last seen 1h ago
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