Engineering Manager (AI) - Supernal

About the role

Supernal helps SMBs hire their first AI employee via agentic workflows on a proprietary platform. The Mason Manager (Engineering Manager) will lead multiple pods of Junior + Senior Masons (AI platform engineers) responsible for building and shipping production automation and agentic systems for customers, owning architecture decisions, quality bars, reliability, documentation and delivery outcomes, while also hiring, coaching and managing performance.

Requirements

• 5+ years building production systems as a software/automation engineer
• 2+ years engineering management or tech-leadership experience
• Experience managing multiple concurrent workstreams (pods/squads)
• Deep comfort with integrations: APIs, webhooks, auth (OAuth/API keys), data stores (Postgres/Supabase)
• Ability to reason about reliability in automation/agentic systems (idempotency, retries/backoff, rate limits, auditing, safe failure modes)
• Strong quality mindset: unit/integration/E2E testing, monitoring/observability, runbook culture
• Experience with applied AI delivery patterns: prompt iteration, eval harnesses, human-in-the-loop QA, LLM observability
• Experience with people management: coaching, feedback, performance management
• Experience running hiring loops end-to-end
• Clear written and verbal English communication

What you'll do

• Lead multiple Mason (AI engineer) pods and own delivery outcomes
• Translate ambiguous customer/internal requests into clear plans and execution strategy
• Set and enforce production-quality standards for builds
• Serve as technical escalation point for difficult problems
• Establish and evolve team processes (QA gates, review checklists, incident/postmortem loops)
• Drive prioritization and capacity planning across pods
• Partner with Delivery Leads and stakeholders on tradeoffs and timelines
• Hire and build the team: define roles, run interview loops, calibrate, close candidates
• Manage performance: set expectations, deliver feedback, coach growth
• Develop leaders within the org

Where this was posted

• LinkedIn

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