HEAD, INFRASTRUCTURE & SUPPORT CENTRE

About the role

National Film Board of Canada seeks a Head, Infrastructure & Support Centre in Montreal (hybrid, full-time) to manage IT infrastructure and support services and lead a multidisciplinary team. Requires bachelor's degree, 10+ years IT with 5+ years managing teams, vendor/contract management, infrastructure/cloud/cybersecurity knowledge, and bilingualism in French and English. Applications by November 3, 2026. No mention of visa sponsorship, citizenship or clearance.

Requirements

• Bachelor's degree in Computer Science or equivalent
• 10+ years relevant IT experience including 5+ years managing teams in complex technology environments
• Experience managing IT operations and delivering services to internal clients
• Experience managing financial and material resources, contracts and vendors
• Knowledge of infrastructure, cloud/hybrid, Linux, Windows, macOS, networks, Microsoft services, cybersecurity, identity management and service continuity
• Bilingual French and English, oral and written
• Occasional travel within Canada

What you'll do

• Manage NFB IT infrastructure and support services nationwide
• Lead and develop a multidisciplinary team
• Translate strategic direction into priorities and work plans
• Oversee request, incident and problem handling
• Coordinate major incident response with on-site presence
• Continuous improvement of IT support services and root cause analysis
• Plan asset acquisition and renewal; monitor contracts, licences and service agreements
• Monitor risks and KPIs and report to leadership
• Ensure security, access management, backups and service continuity compliance

Where this was posted

• LinkedIn

  last seen 3h ago
  View on LinkedIn