Onboarding & Implementation Specialist

About the role

Manage end-to-end implementation for K-12 and higher-ed customers of the Guardian Case Management SaaS platform: requirements, configuration, data imports, launch.

Requirements

• 2-5 years implementation, onboarding or customer success
• Strong project management across multiple implementations
• Familiarity with integration concepts, APIs, SaaS platforms
• Cross-functional collaboration with Product and Engineering

What you'll do

• Own full onboarding lifecycle
• Manage data imports, integrations, configurations
• Track implementation metrics
• Identify risks and escalate

Where this was posted

• LinkedIn

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