Scaled Customer Manager - English & Spanish Speaking

About the role

Scaled CSM, individual contributor, remote, EMEA. Basic requirement: fluent in English and Spanish.

Requirements

• 3+ years of related experience
• Fluent in English and Spanish
• Customer-facing experience in customer success, account management, consulting, support or implementation, preferably SaaS
• Break down technical enablement for non-technical audiences
• Work with usage data and health scores

What you'll do

• 1:1 and 1:many customer engagements
• Adoption, optimisation and renewal-readiness sessions
• Document in Gainsight and Salesforce
• Collaborate with CSAMs, AEs, Renewals

Where this was posted

• LinkedIn

  last seen 54m ago
  View on LinkedIn