Senior IT Operations Engineer

About the role

Full posting reviewed. BigID Senior IT Operations Engineer, remote US (EST time zone), full-time, base $145,000-$165,000 plus 13-15% bonus, posted 5 days ago. IC role owns cross-tool automation/integrations, identity layer, AI tools, IT support and service desk escalations; DevOps-style internal IT with CI/CD and urgent escalation coverage. Requires 7+ years IT ops/DevOps/cloud/IAM, 2+ years IT automation; hands-on Okta/Okta Workflows and Auth0 custom logic; AWS/GCP; Workato/iPaaS; Python/Go/Node and API/webhooks; Terraform/Pulumi and CI/CD; Claude/MCP; Cloudflare; strong Google Workspace; SSO…

Requirements

• 7+ years IT operations, DevOps, cloud engineering or IAM engineering
• 2+ years automating IT processes
• Hands-on Okta administration, Okta Workflows and Auth0 custom logic
• AWS and GCP
• Workato or iPaaS
• Python/Go/Node.js and REST APIs/webhooks
• Terraform/Pulumi and CI/CD
• Claude/LLM/MCP practical experience
• Cloudflare
• Google Workspace
• SSO/MFA/SCIM/RBAC/DNS/email authentication
• MDM and Windows/macOS troubleshooting

What you'll do

• Build AWS/GCP automation and integration using IaC/CI/CD
• Own Okta Workflows, Workato, APIs, webhooks and SaaS integrations
• Govern AI tools and connectors
• Own Okta/Auth0 identity lifecycle and SCIM/MFA
• Manage DNS/PKI/WAF/email authentication
• Administer Google Workspace, Jira/JSM/Confluence, Slack and GitLab
• Handle Tier 2/3 escalations and endpoints
• Write runbooks, maintain inventory and manage vendors

Where this was posted

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