IT Operations Manager

About the role

Full posting reviewed. Netomi IT Operations Manager, remote US, full-time, posted 4 days ago; no salary range stated. Owns daily IT operations, user support, device management, onboarding/offboarding and core systems in a global remote-first organization. Requires 5–8+ years IT Operations/Support/Systems Administration, high-growth SaaS or remote-first experience, hands-on Google Workspace, Azure AD, M365, endpoint management and ticketing, security/access management, strong hands-on knowledge of ISO 27001, SOC 2 Type II, HIPAA, GDPR, PCI DSS, audit controls, regulated-industry experience and…

Requirements

• 5-8+ years IT operations, IT support or systems administration
• High-growth SaaS or remote-first IT management
• Hands-on Google Workspace, Azure AD, MS 365, endpoint management and ticketing tools
• Strong IT security and access management
• Hands-on knowledge ISO 27001, SOC 2 Type II, HIPAA, GDPR, PCI DSS
• Maintaining IT controls and supporting audits
• Experience in regulated industries
• Supporting distributed/global teams

What you'll do

• Own daily IT operations, user support, devices and troubleshooting
• Manage onboarding/offboarding and system access
• Administer Google Workspace, Entra, MS Office, Slack, Zoom and endpoint tools
• Maintain system reliability and security controls
• Support SOC 2 audits and regulated customer requirements
• Build and automate IT processes
• Manage vendors, licenses, assets and costs
• Collaborate with HR, Compliance, Engineering and DevOps

Where this was posted

• Hiring Cafe

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