Service Coordinator

About the role

Full-time Service Coordinator in Tampa. Schedules appointments and dispatches technicians, creates and closes work orders, handles contract and QC paperwork, follows up on technician documentation, maintains schedules, coordinates materials/equipment, reports, inventory, and customer notifications. Requires a high school diploma, 3 years of administrative work in a sales or service industry, Microsoft Office, strong organization, communication, decision making, data analysis, and scheduling/dispatching; ERP knowledge preferred. Budgeted pay range is $19.99-$33.31 per hour as of November 2025.

Requirements

• High school diploma or GED
• Minimum 3 years of administrative duties within sales or service industry
• Working knowledge of ERP systems preferred
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Good decision making, organization, and attention to detail
• Excellent oral and written communication
• Discretion, problem solving, and escalation skills
• Data analysis and interpretation
• Speed and accuracy
• Dispatching and scheduling
• Can drive a motor vehicle, including at night
• Regularly lift up to 10 pounds and occasionally up to 25 pounds

What you'll do

• Schedule appointments and dispatch technicians for service and inspections
• Create work orders, provide customer status, and follow up with technicians
• Confirm work orders are completed and closed by reviewing notes and pending items
• Complete contract and quality control paperwork
• Schedule subcontractor work
• Ensure technicians complete paperwork on time
• Maintain appointment schedules
• Order, receive, and issue materials and equipment
• Complete daily reports
• Coordinate scheduling, customer notification, and equipment procurement
• Conduct physical inventory
• Liaise between Sales, Project Managers, and technicians

Where this was posted

• LinkedIn

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