Solution Engineer (Third Shift)

About the role

Cloud engineer first responder triaging alerts from monitoring systems for Appian's cloud platform. Night shift 1am-9am EST, following runbooks. Requires networking, monitoring tools, Linux CLI, troubleshooting. Nice: SQL, Python/Bash, Docker/Kubernetes.

Requirements

• Bachelor's degree and equivalent experience in technical field
• Strong troubleshooting
• Networking fundamentals
• Monitoring tools familiarity
• Helpdesk/1st line support procedural experience
• Linux command line
• Night shift 1am-9am EST

What you'll do

• Triage and resolve monitoring alerts
• Troubleshoot and escalate system and customer issues
• Improve system health and monitoring
• Root cause diagnosis

Where this was posted

• LinkedIn

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